#UNINSTALL IBOYSOFT NTFS FOR MAC MAC OS X#

To attach the log files to your support request do the following: Once you have done the above, attempt to use your disk and perform the same actions that have previously resulted in unwanted behavior or errors, so that the relevant details are captured in the log. After this, toggle the Enable debug logging-option. Start by clicking on Microsoft NTFS by Tuxera,В then unlock changes to settings by clicking on the padlock-icon at the bottom left corner of the window and supplying your password.

You can enable the debug log in System Preferences. The log file is saved to /Library/Logs/tuxera_ntfs_util.log, but if access to this location is prohibited, it will be placed in the user's local library instead (/Users/username/Library/Logs/tuxera_ntfs_util.log). When debug log is enabled, the utility that helps mount, format, and probe volumes (among other important things) writes more detailed information in designated log files. You can take a screenshot of the output produced by each command, or you can simply copy and paste the text directly from the Terminal-window and include the information in your support request or email. You can gather details about third party drivers, including ours, by opening Terminal (Applications -> Utilities -> Terminal) and issuing the following commands: kextstat | grep -v com.apple ls -la /Library/Filesystems You can find out this information by clicking on the Apple menu at the top left corner of the screen and choosing About This MacВ from the menu.

#UNINSTALL IBOYSOFT NTFS FOR MAC MAC OS X#

It is useful for us to know which version of Mac OS X or macOS you are using as well as what type of a processor your Mac has.

Uninstall iboysoft ntfs for mac